1. Improve training and provide support
Do not only focus on proper training and support for senior managers and incoming new leaders. Middle managers are just as important, so prepare them to step into more senior leadership roles when an opportunity arises.
2. Set clear expectations and communicate
It is essential to set expectations clearly and early with the managers. Your managers need to know “what winning looks like,” so that they know how to spend time and where to invest their resources and energy and have a better chance in succeeding.
3. Equip them with international exposure and cross≠functional adaptability
In today's dynamic business environment, academic qualifications and functional competencies alone will not make him or her leadership-ready. Global and regional exposure, learning the business norms in other cultures and possessing cross-functional adaptability are all important for managers who are on the trajectory to the top. Be strategic and mindful when you come to planning these activities. Consider their talents, experience and fit.
4. Lead and manage by example
What leaders do and don't do are often watched by their associates. If senior management is not walking the talk or doing what they preach, middle managers will be confused.
5. Provide appropriate rewards and recognition
If organisations say teamwork and people are important to the success of the organisation, they need to put their investment behind their messages. Even though compensation and benefits are not the only reasons of why people work hard, they certainly are important elements to motivate an individual.
6. Provide real-time, constructive and developmental feedback
Providing developmental feedback does not just mean informing your mid-level managers how they can do their jobs better and it's not productive to follow a “catch them doing something wrong” philosophy. In fact, we always encourage leaders to “catch people doing things right” and recognise the hard work and achievement by their team members, while at the same time be aware of their gaps and areas for growth.
7. Building a trusting and long-term relationship
Be their mentor, coach and serve as their advisors whether they win or lose, are concerned or excited. When your middle managers know that they could turn to you when they need you, they will trust you and seek your advice. Don't just talk the talk, but walk the talk and make an effort to develop a trusting partnership with them.
David L. Jones, Professor and Programme Director - Hospitality Business at SIT shares how empowerment is key to retaining talent in this competitive MICE landscape. (read more)
Singapore – Nu Skin Japan brought 250 of its regional sales leaders for a well-deserved travel incentive to Singapore(read more)
Direct from IMEX America 2016 in Las Vegas –Timo Kiuru, CEO of The Unthinkable, started the knowledge session with a statement, “Welcome to the death of event experiential marketing.” Kiuru, recognised by Connect Corporate Magazine as...(read more)
You might be doing it wrongly if you have been offering product details that fail to go beyond venue spaces and capabilities. (read more)
Singapore – Set to open in the second quarter of 2017, the 222-room Sofitel Singapore City Centre has announced the appointment of Freddy See as Director of Sales & Marketing. (read more)
Singapore – A new Helsinki-based “hotel without bedrooms” event venue concept has made its way into Singapore. Here’s a sneak peek inside Huone Events Hotel before its February 23 opening and why it is bound to disrupt the local meetings industry.(read more)
What do Malaysia and Singapore have in common in the way they market themselves and stay ahead as business event destinations?
Singapore – October is set to be the busiest business events month as Marina Bay Sands welcomes the highest number of major events in a single month since its opening in 2010.(read more)
Singapore – HotelAsia, one of Food&HotelAsia’s pioneer specialised trade shows will feature an impressive host of brands, showcase new equipment and technology and unveil a Singapore Pavilion for the first time. (read more)
Join our mailing list