On International Women's Day, we sit down with four extraordinary women (and men) who are fighting for gender equality and empowerment in the business events industry.
Jeff Fongmool partners boss Max Boontawee Jantasuwan to form a boutique experience DMC.
Centara Hotels & Resorts has appointed Markland Blaiklock as Deputy Chief Executive Officer. He will be responsible for steering the continued expansion of Centara, which aims to double both its revenues and number of properties over the next five years.
A new initiative by ACI HR Solutions recognises industry professionals within the travel & hospitality field who inspire creativity and originality through their mentorship of employees under their charge.
Hospitality brands can now outsource their Revenue, Distribution, Sales and Marketing functions to independent company Frozen Lime Asia, formed by experienced practitioners from the travel and hospitality industries.
Gerald A Hendrick has been appointed as Senior Vice President of Resort Venture Pte Ltd and General Manager of Bintan Lagoon Resort (BLR), the largest integrated resort on the Indonesian island of Bintan.
Millennium Hotels and Resorts has appointed Tina Sim to helm Orchard Hotel Singapore, where she will lead and drive strategic growth and operational excellence of the 656-room property.
Uniplan Hong Kong has appointed Darren Chuckry as its new Managing Director, effective on November 1st. With over 20 years’ experience, Chuckry brings an immense depth of international live media production to the international full-service events agency.
The Professional Convention Management Association (PCMA) has released the list of its best and brightest young professionals who will be honoured at Convening Leaders in Nashville, Tennessee.
Pico Far East Holdings Limited has announced the launch of Imaginators, a new strategic talent-based agency specialising in creating engaging experiences through “humanised technology”.
Following a Deloitte research that has identified that more than half the world’s population will call Asia home by 2030s, cievents has bolstered their leadership team to support their strategic decision to grow in the Asian market.
Selina Chavry, global managing director of Pacific World, has been elected to the Board of Trustees of the Society for Incentive Travel Excellence (SITE) Foundation.
The former Senior Constable of Police for the Victoria Police Force before his three-decade hospitality career explains his passion for the hospitality industry.
People on the move in Pan Pacific hotels across Myanmar, Malaysia and Singapore.
Biz Events Asia speaks to the student chairperson who ran the five-day youth leadership seminar with a team of 234 students from River Valley High School in Singapore on her experience in planning Y.LEAD.
Effective this September, Bindu Bhatia will succeed Kai Chan as the new managing director for Asia Pacific. Chan moves on at the end of August after making significant contributions during her five-year tenure at Carlson Wagonlit Travel.
Robert Annells PSM has officially stepped down as chairman of the Melbourne Convention and Exhibition Trust (MCET) after more than 20 years of service.
The newly appointed director of sales and marketing brings over eight years of experience in meetings, incentives, conferences and events and corporate markets towards launching the Andaz brand in Southeast Asia.
Angela Sciacca has been promoted to project manager for the Asia-Pacific Incentives and Meeting Expo (AIME), and will be responsible for the overall delivery of the 2018 show.
Marriott International announces new roles and reporting structures across Operations, Sales and Distribution, Development, Marketing, Finance, Revenue Strategy and Human Resources.
El Kwang of Biz Events Asia has been appointed co-chairperson of the SACEOS Marketing Communications Committee, alongside a newly-minted committee to realign and rejuvenate the Association’s outreach and engagement with the business events industry.
Aloysius Arlando, Chief Executive Officer of SingEx Holdings Pte Ltd (SingEx), has been elected to helm the Brussels-based Association Internationale des Palais de Congres (AIPC), while a majority stake in Worldex makes headway for China growth.
Live communication agency Uniplan has brought in Karen Arndt as Chief Global Development Officer based in Hong Kong, who will take the lead in establishing new services, tap into innovative technologies and open up new markets for Uniplan.
In an interview with Biz Events Asia, two special event professionals share insights into the right skills, talent, and drive needed in this demanding industry.
Mark Winterton has been appointed general manager of InterContinental Singapore Robertson Quay, while Jessica Koh has been appointed director of sales and marketing at the soon-to-be-open second InterContinental property in Singapore.
One World Hotel Petaling Jaya has announced the appointment of Chris Niuh Ban Hock as general manager effective this month, replacing Ho Hoy Sum who has moved onto another exciting opportunity.
Tim Halloway has been appointed as General Manager of Sales, APAC, at etouches, a global cloud event management software provider.
UBM SES (formerly Singapore Exhibition Services) has announced that Stephen Tan, Chairman of the company since January 2015, will retire from his position effective June 30, 2017.
Vicky Hartley takes on the role of Event Director, Global Events, Singapore, bringing over 17 years of international experience across hospitality, incentives, conferences, sales, marketing and exhibitions.
Nanuku Auberge Resort Fiji, the first all-villa boutique resort on the main island of Viti Levu, has appointed Sascha Hemmann as General Manager, effectively immediately.
Amelia Roziman has been appointed the Sarawak Convention Bureau’s (SCB) first chief operating officer since its establishment in 2006.
Angeline van den Broecke, Director of Sales & Marketing for Kuala Lumpur Convention Centre (KLCC), has been appointed to the Professional Convention Management Association’s (PCMA) Asia Pacific Advisory Board to help guide their global expansion.
Two ladies passionate about the hospitality industry tell Biz Events Asia how a supportive mentorship structure made up of the right people can be the catalyst for an all-rounded success.
Anjela Wong has been appointed Account Director, Singapore/Southeast Asia for Outrigger Resorts where she will drive MICE business for the Outrigger Laguna Phuket Beach Resort.
John Burke has been appointed as the new Deputy General Manager Kuala Lumpur Convention Centre in Malaysia, bringing over two decades of experience as a venue operations professional.
UBM SES, formally Singapore Exhibition Services, has announced that Lindy Wee, Chief Executive, will be stepping down and will continue to serve as a Non-Executive Director.
New management structure in Asia will allow FCM Travel Solutions (FCM) to leverage regional expertise and spearhead business expansion.
Shigeru Tamura brings more than a decade of experience in hotel food and beverage operations in Singapore, Japan and Korea.
Biz Events Asia and World Travel Magazine have entered a collaboration tailored for the “bleisure” travel trend in 2017.
Hong Kong – Grand Hyatt Hong Kong is pleased to announce the appointment of Richard Greaves as General Manager, effective March 1, 2017.
Singapore – The Ritz-Carlton, Millenia Singapore has announced new appointments across its Food & Beverage and Sales teams as well as the appointment of Renato De Oliveria as Hotel Manager.
China – Destination Asia announced the promotion of two key executives – Kaci McAllister to General Manager of Destination Asia China and Karen Cheng to Deputy General Manager of their Shanghai office.
Thailand – Alejandro Bernabé has been appointed Group Director of AVANI Hotels & Resorts, bringing with him over 20 years of global hospitality experience including years of practical operational and Food and Beverage experience.
Asia Pacific – Louise Daley has been appointed Deputy Chief Executive Officer Asia Pacific, working closely with Chairman and CEO Michael Issenberg and the executive team.
The Singapore Tourism Board (STB) recently went through several board changes, including the appointment of a new Chairman.
Singapore – Set to open in the second quarter of 2017, the 222-room Sofitel Singapore City Centre has announced the appointment of Freddy See as Director of Sales & Marketing.
Singapore - Pan Pacific Hotels Group has announced the resignation of Bernold O. Schroeder, its Chief Executive Officer, with effect from January 1, 2017.
Singapore – Eileen Khew has been appointed as the new Director of Sales & Marketing for Marina Mandarin Singapore, following her four years as Area Director of Sales & Marketing for Far East Hospitality.
India – Naveen Rizvi, the new Regional Director for Pacific World India - Indian Ocean Region, shares some of the event and destination management company’s recent developments.
Malaysia – The newly appointed general manager at The St. Regis Kuala Lumpur brings more than a decade of experience in Asia’s luxury hospitality industry, and was most recently the hotel manager at The St. Regis Bangkok.
New Zealand – Chair for Tourism New Zealand has announced the appointment of Stephen England-Hall to the position of Chief Executive, who joins after three years as Chief Executive at Loyalty New Zealand.
Australia – Dino Mezzatesta joins The Star Sydney in a newly created position to oversee key property enhancements and assets.
China – Romain Chan moves from Ningbo to Suzhou to helm as Area General Manager, China and General Manager for Pan Pacific Suzhou.
With small- and medium-sized enterprises (SMEs) renowned for personalised service but often constrained by resources, there is a key trait in talent management that can make or break a business.
Malaysia – Zayne Boon has joined Pullman Kuala Lumpur City Centre Hotel and Residences as its new General Manager. Boon was noted for his results-driven approach and was first appointed as a General Manager at the age of 25.
Qatar – Ahmet Antepli joins Dusit Hotel & Suites Doha as General Manager, the first Dusit branded property opening in Q2 2017 in the heart of Doha’s West Bay district.
Movements and appointments in the hospitality sector include two new executive members at InterContinental Kuala Lumpur, the opening team announced for The Luxury Collection Hotel, Changsha, and more.
After leading Tourism New Zealand for almost seven years, Kevin Bowler, Chief Executive, has resigned to join Frucor Beverages Limited as its New Zealand CEO.
Promoting a destination is not just a bureau's responsibility. Planners will choose a destination when its industry works as one collaborative team.
Starwood Hotels & Resorts has appointed Justin Malcolm as the General Manager of the group’s first Le Méridien in Vietnam, where he joined in June 2016.
Additional roles have been filled at Pacific World with Santiago (Yago) Fernández as Head of Sales EMEA and Erica Hegarty as Head of Sales, Asia, to accommodate growing business demands.
Mentorship in Asia has never been more essential in the development of modern Asian talent.
Biz Events Asia presents some people and business-oriented talent development strategies in the face of a talent crunch in Asia.
China – Diane Chen has been promoted to the position of General Manager of the Shenyang New World EXPO, the newest exhibition and meeting venue in Northeast China set to open in March 2017.
Singapore - Le Meridien Singapore, Sentosa has announced the appointment of its General Manager, Jason Leung, who brings over 14 years of experience in hospitality to the new hotel.
Singapore - InterContinental Singapore has announced the new appointment for Lim Ee Jin who will spearhead key initiatives and direct marketing campaigns across IHG’s cluster of eight hotels spanning five brands in Singapore.
Singapore – DISTREE Events has announced the appointment of Loh Teck-Heng as the Director of Business Development for APAC. He brings with him over 30 years of experience in APAC technology channels.
Thailand – Carlson Wagonlit Travel (CWT) announced that Duangdej Yuaikwarmdee has been appointed Country Director, CWT Thailand, and will be based in Bangkok.
Pan Pacific Hotels Group appointed Allan Wong as GM of Pan Pacific Tianjin, China, while Kurt Otto Wehinger has been appointed GM of PARKROYAL Darling Harbour, Sydney in Australia with a concurrent role of Area GM Oceania.
Singapore – Kurt Ekert has been named the new CEO of Carlson Wagonlit Travel (CWT), reporting directly to the Carlson Board of Directors.
Thailand - Centara Hotels & Resorts (CHR) has recently welcomed a number of new General Managers in its organisation.
Taiwan – Freshly leading the 1,000 strong staff of Grand Hyatt Taipei is hospitality industry veteran, Sammy Carolus.
Global – New Zealand industry leader and managing director of The Conference Company, Jan Tonkin, has taken on the presidency role of the International Association of Professional Congress Organisers (IAPCO) for a two-year term.
Biz Events Asia ventures into Hong Kong to showcase talent that focuses on communication strategies for their event delivery capabilities.
Asia Pacific - ACI HR Solutions 2016 Travel and Hospitality Industry Salary and Employment Trends Report was released indicating that the industry is bucking the doom and gloom forecast seen in other industries.
Singapore – Pan Pacific Singapore has announced two of its key management appointments effective February 2016.
Hong Kong - Marco Polo Hotels welcomes Jennifer Cronin as President for Marco Polo Hotels, succeeding Eric Waldburger who has retired.
The importance of talent development takes the cake when it comes to ranking important 2016 trends in Asia.
I was too young to experience the hype generated when hotel veteran Jennie Chua was appointed as General Manager of Raffles Hotel in Singapore over two decades ago. This appointment would have been rare for the western world, let alone in Asia.
Hong Kong – The Hong Kong Exhibition & Convention Industry Association (HKECIA) voted unanimously for the appointment of Mr Stuart Bailey, Managing Director of Diversified Communications Hong Kong
Singapore – Stephane Fabregoul steps into a new role as Managing Director, W Singapore – Sentosa Cove and The St. Regis Singapore.
Thailand – Dusit International makes history as it welcomes its new Group Chief Executive Officer, the third in the company’s storied 67-year history and the first to be named from outside the founding family.
China – Greg Findlay has joined The Westin Bund Center, Shanghai as General Manager, bringing over two decades of experience with Starwood.
Piyoros Naronglith has been appointed General Manager at The Westin Siray Bay Resort & Spa, Phuket, bringing with him a wealth of experience working in several international and luxury brands.
Asia Pacific – Starwood Hotels & Resorts Asia Pacific has appointed Christopher Chung as Regional Director of Sales and Marketing for Starwood in Southeast Asia.
Philippines – Hilton Worldwide has appointed Harald Feurstein as General Manager of Conrad Manila, slated to open in the first quarter of 2016.
Singapore – SACEOS has appointed Tan Guan Heng as its chief executive officer, shortly before its members clinched 12 awards at the prestigious Singapore Experience Awards organised by the Singapore Tourism Board (STB).
Macau – Janet McNab has been appointed managing director of Sheraton Macao Hotel, Cotai Central and The St. Regis Macao, Cotai Central, after 25 years of experience with Starwood Hotels & Resorts.
Thailand – Helene Fong has moved to JW Marriott Hotel Bangkok as its newest director of sales and marketing from her previous stint at JW Marriott Hong Kong as director of marketing.
Asia Pacific – AccorHotels has appointed Lynn Lee as the sustainable development and communications director for 17 countries across the Asia Pacific region.
Australia - The Australian National Maritime Museum has welcomed its newest executive team member, Deanna Varga, as assistant director, commercial & visitor services.
Singapore – Biz Events Asia is set to host a panel to discuss “The Importance of Talent Management: How to Improve the Profitability of your Business through Talent Management?” on October 22, 1230 hours at this year’s ITB Asia (October 21 – 23, 2015).
Singapore – With a new wave of millennials joining the booming business events industry, Singapore lacks no talent. Love Confetti is an event photography start-up specialising in corporate photoshoots, product launch, wedding and event photography.
Biz Events Asia highlights key trends and important elements of the incentive travel business in its current form.
Incentivising and rewarding a generation that may not wait a year for performance appraisal.
Singapore - Publisher and managing director of Biz Events Asia, El Kwang, continues to helm the editorial direction after bidding farewell to editor, Kristie Thong in early August 2015.
Singapore – Aloysius Arlando, chief executive officer of SingEx has been elected vice president for AIPC (International Association of Congress Centres) at its Annual Conference and General Assembly in Boston last month.
Taking the time to help others can leave you feeling as if you have more time, not less.
Global – AccorHotels has seen a growth in its talent pool with the latest batch of 15 future leaders graduating from the International Hospitality Management Program (IHMP) for Asia Pacific.
Global – BCD M&I and BCD Travel Groups have now been integrated under a new global operating unit, BCD Meetings & Events, headed by former BCD M&I’s global president, Scott Graf.
Worldwide – Chairman of Reed Exhibitions Mike Rusbridge will be retiring at the end of this year and leaving the company in the hands of CEO Chet Burchett.
Australia – Sydney-based meetings and events veteran Tanya Brown has been appointed campaign advisor covering the Australian market.
Regional – Garth Simmons has been appointed to the position of chief operating officer for Malaysia, Indonesia and Singapore at AccorHotels, taking effect from July 1, 2015.
Regional – Here is a round-up of some of the recent appointments in the Asia Pacific region.
Asia Pacific – Accor has promoted Gaynor Reid to vice president of communications for Asia Pacific, where she will also sit on the group’s executive committee for Asia Pacific.
Global – In an exclusive interview, Alison Taylor, senior vice-president of sales and revenue management for Starwood Hotels & Resorts Worldwide in Asia Pacific, talks about her expectations for Starwood and her team as she prepares to take on a global ro
Thailand – Nongluck Narkman has been appointed director of sales and marketing for The Westin Grande Sukhumvit, Bangkok, bringing over 20 years of experience in the areas of conventions and catering.
Are you thinking of becoming a mentor? Industry veteran Jenny Salsbury speaks of the lessons she has gained as one.
Book now for a ‘Magnifique’ stay at the Sofitel Mumbai BKC and rediscover luxury, coupled with personalized service and serenity in the heart of Mumbai.
Meet with success in our modern and contemporary function rooms, equipped with fast internet, live video webcast, high technology equipment, ergonomic furniture and natural daylight. Let our meeting experts organize your event, catered to your needs.
Host your event at Sofitel Bali Nusa Dua Beach Resort with a minimum of USD15,000 net revenue per event and receive extra benefits!
Fairmont Makati luxury hotel features over 1,700 square meters of versatile meeting and function space, including an 859 square meter ballroom accommodating up to 600 diners. Additional meeting rooms for 30 to 40 guests are also available.
The Sofitel Convention Center is the largest business venue in the region and includes a 1,100-square meter pillarless Grand Ballroom accommodating up to 1,000 people for cocktail functions.
OZO Wesley Hong Kong, located only a 15-minute walk away from one of the city’s major exhibition venues, provides not only cosy and stylish accommodation for business travellers, but also the space for a perfect meeting, seminar or event.
Renowned as host to the most exclusive events, Sofitel Queenstown Hotel & Spa offers unforgettable and personalised experiences for your company. State-of-art function spaces can accommodate up to 120 attendees for elegant soirées and cocktail parties.
Surrounded by unparalleled views of the South China Sea with natural daylight illuminated indoor spaces, Sofitel Singapore Sentosa’s 1,300 square metres of event space can be customized to suit any theme, attendance and functions.
Wyndham Legend Halong locates on the coastline of Bai Chay with stunning views of the World Heritage listed site Ha Long Bay and Bai Chay Bridge; whilst offering an easy access to the downtown and surrounding attractions.
Stage an immersive meeting to deliver an experiential environment that fully engages delegates with The Langham, Hong Kong’s Meaningful Meetings for the Senses.
Create the ultimate “smart” event all under one roof with Smart Meetings at Sands Resorts Macao, comprising seven distinctive properties spanning over 150,000 sq m of versatile meeting spaces.
Uniquely located in Danang downtown on the beautifully designed West Bank of the Han River, Novotel Danang Premier Han River is set to take its place as a premier hotel and events venue.
From now until December 2017, plan your meeting at Harbour Grand Hong Kong to enjoy complimentary room or suite upgrade, and more.
Marina Mandarin Singapore seeks to deliver the best as they cater to business needs with their full suite of dedicated facilities and services.
The St. Regis Singapore invites meeting and event planners to join the hotel’s efforts in building a better environment. Its sustainable meeting offer allows you to go green and contributes to the venue’s plans for more eco-conscious corporate events.
Novotel Hua Hin Cha Am Beach Resort & Spa is offering a new dimension for meetings and events.
MICE organisers and guests looking to host their events at Amara Singapore now have the option to enjoy an array of Halal-certified menus which are exclusively prepared and served from its events kitchen.
Relaunched in August 2016, The Slate Phuket is offering a holistic wellbeing MICE package to encourage creativity and team-bonding for the modern, health-conscious business executive.
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On International Women's Day, we sit down with four extraordinary women (and men) who are fighting for gender equality and empowerment in the business events industry.
World's largest hotel company to promote female leadership and career development in line with the Asian University for Women.
Just across the border from Singapore, Desaru Coast is unveiling itself as Malaysia’s most anticipated premium integrated resort.
Education and networking events to be rolled out across APAC
Does the procurement process value creativity and event objectives?
Will artificial intelligence and new technologies enhance or replace my business?
Over the past couple of years, mixed reality – sometimes called hybrid reality – has begun a rapid ascent.
So you want to host a successful event. But first, how your subscribers are being invited matters.
Sensory experiential events are a hot topic right now, and for good reason – they make guests more receptive to your key messages.
Any joined up strategy needs a joined up operational plan and it’s not enough to simply do some traditional marketing and business development.
Crafting a customised business event proposal takes effort, time and expertise, oftentimes with inputs coordinated across various cities.
Operating day in, day out within the industry, we frequently forget to take the time to look beyond.
Personalisation has undoubtedly shifted the way marketers connect with their audience and is a thoroughly proven way for improving a company’s bottom line. But what does personalisation look like in the business events industry? And is the industry ready?
In the world of MICE, a successful event is the outcome of dozens, sometimes thousands of decisions, interactions, problems and negotiations. When problems arise, it’s my experience that a little honey works better than a dose of vinegar.
Are greener meetings just a passing fad or a more significant movement in providing healthier food and beverage options? With the rise of new dietary among attendees, how far should we take our sustainability efforts?
I still struggle to form an opinion on whether I find the current debate of the future of conferences just boring or outright bulls***. Here are my four thoughts on the current conference scene.
Each time someone asks my opinion, I am so humbled that it is so highly valued. It is something I have always taken very seriously in my work and personal relationships.
I believe everyone seeks equilibrium at some point in their professional life – a stage where I define as having established a stable relationship with his or her profession and/or organisation, and is at peace with the pros and cons that come with it.
Organisations and skilled talents need to constantly realign their strategies and mindset in this fast-paced environment.
The ultimate question we are likely to face as mothers is how to find that delicate balance between family, children and a career. It’s a challenging decision but if you love what you do, you’ll find a way and make it work.
The role of a travel manager is evolving. Not only is the travel industry becoming more complex, the rise of digital tools in the past decade has completely revolutionised the way business travellers book and travel.
After much deliberation, the date for your business event has finally been fixed into the calendar. The venue has been booked, and the logistics planning involving bringing a large group of people away from their day-to-day work to one location has begun.
The association sector is a vital asset to any nation. Where there is freedom to associate, people and businesses with common interests will bond together and form an association.
How can international sellers engage buyers from different cultural backgrounds at trade show appointments?
The live events industry in Hong Kong is a super-subsector consisting of numerous multidisciplinary professionals ranging from large agencies to marketers and entertainers, yet Hong Kong has no official channel of communication for the industry.
It is a common adage that it takes a lot less time and money to grow existing relationships than it does to secure new customers. So why aren’t we putting all our efforts into engaging and nurturing our current client base?
Capturing the minds of delegates attending an event and keeping them engaged throughout is a challenge. Of course, there are many aspects to an event that converge to deliver the finale, and a key component of this is the venue.
More than just tailoring an exclusive programme, strong soft skills are needed to weather any unexpected situations.
If we are not happy with trade show participation, we have the power to change it.
Overcoming language and network barriers to become the first Certified Meeting Professional (CMP) in Vietnam.
The exclusivity of the word “luxury” has been eroded and has been misused on so many levels that it almost carries no weight anymore. For me, luxury is all about freedom.
The world has begun looking away from the concrete jungle and skyscrapers towards places of equal balance between nature and man-made; between old and new as well as between business and leisure.
There is no arguing that preparing a well-delivered talk takes time than most. But like anything else, with practice, your skills get better and your prep time gets less.
India has been the hotbed of hospitality sector’s interest for many years now. Surging with key drivers of growth in place, the Indian hospitality industry has experienced remarkable progress in recent years.
Long-term and mutually rewarding relationships are the end game. Negotiation without a purpose is a mistake.
The ability to convert is based on your ability to tailor the suitable solutions. Be giving to establish a relationship.
Everyone loves a venue with breathtaking design and decoration. However, venues without soft skills often leave a bad taste in event planners’ mouth.
Despite the growth in travel from non-English speaking nations, many hotels have not trained their staff to communicate properly with their corporate guests in the lingua franca of the business world: English.
Over the past year, associations have become increasingly aware of the negative health impact of events and meetings.
China is showing the world how it is transitioning from the world’s most polluted country to a sustainability leader.
Working for a trade venue has it challenges but persistence pays off.
Given the omnipresence of mobiles, it is only natural that event planners would want an app to accompany visitors throughout the event experiences they have crafted.
Insights from IMEX by Adele Symonds, Marketing Manager, Staging Connections
Unique team building activities in Singapore have become an increasing demand from event planners as a growing number of companies are opting for creative and unique activities to engage their employees.
Believe it or not, there is a tried-and-tested formula for engagement that works, one we are all familiar with in our day to day lives yet we may not even realise we’re using it, or not using it…
Isn’t it time to realise that the world will end if this industry does not support the media that works for them!
After all the blood, sweat and tears invested into their work, why can't event professionals take things personally ?
David L. Jones, Professor and Programme Director - Hospitality Business at SIT shares how empowerment is key to retaining talent in this competitive MICE landscape.
Growing from their start in March 2015 and partnering with sponsor Meetings & Exhibitions Hong Kong (MEHK), ASAE’s specialist event for the region, ASAE’s 2016 Great Ideas in Association Management Conference, Asia Pacific.
Even the most sophisticated organisations need to adapt to reap the effectiveness of a strategic sponsorship.
Invest in your middle management: 7 effective strategies
Authenticity in customer service is the clear differentiator amongst stiff competitions
Top 5 must-have information for destination marketing by Marine Debatte
Promoting a destination is not just a bureau’s responsibility. Planners will choose a destination when its industry works as one collaborative team.
Sales and marketing expert, Jakki Temple Govan, shares insights and examples on how to best quantify your return on investment.